* Registration is in English, and the congress currency is EURO €. * Payment by card is preferred and will ensure your registration is activated immediately. * Abstracts can be submitted once your congress registration is complete; you will be able to submit your abstract as part of the congress registration process. PLEASE NOTE that all attendees must read and agree to the Congress Registration Terms & Conditions when registering.
* Payment by credit or debit card is preferred; our payment services are handled by STRIPE. Please note that you do NOT need to have an account with STRIPE in order to use this service. * Payments by bank transfer must be received within 2 weeks of your invoice date. * All unpaid registrations for which correspondence has not been received 10 days before the event will be deleted.
* Invoices are available through your profile on the ESM website. PLEASE NOTE that no separate invoices will be created or sent by the congress office. * Once payment has been received you will be sent a payment confirmation email.
Refunds will be provided as follows: For cancellations received 2 months prior to event - 95% refund For cancellations received 1 month prior to event - 80% refund For cancellations received 21 days prior to event - 50% refund For cancellations received 14 days prior to the event - 25% refund For cancellations received less than 14 days prior to the event - NO REFUND
Event cancellation requests must be sent in writing. Where possible refunds will be processed within 3 weeks of receipt; however based on timing and congress workload, refunds may not be processed until after the congress. All financial questions and queries can be directed here.
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